Privacy Policy

Effective Date: June 29, 2026

Last Updated: June 29, 2026

At Livermore Dental Spa, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule appointments, or interact with our digital services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information about you in a variety of ways depending on how you interact with our website and practice:

Personal Data You Provide Voluntarily

  • Contact Information: Name, email address, phone number, and mailing address provided when you fill out appointment request forms, contact forms, or subscribe to newsletters.
  • Patient Intake Information: Information submitted via secure pre-appointment or registration forms (e.g., health history, dental insurance details).

Derivative and Automated Data

  • Log Data: Our servers automatically collect information when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and Google Analytics to analyze website traffic, remember your preferences, and improve your browsing experience.

2. How We Use Your Information

We use the information we collect to provide you with a seamless and high-quality experience. Specifically, we use your data to:

  • Schedule, confirm, and manage your dental appointments.
  • Respond to your inquiries, questions, and customer service requests.
  • Send important administrative updates, text reminders, or email confirmations.
  • Analyze website performance and user behavior to optimize our digital presence.
  • Comply with legal obligations, including HIPAA regulations regarding protected health information (PHI) where applicable.

3. Third-Party Data Sharing

We do not sell, rent, or trade your personal information. We only share your data with trusted third parties who assist us in operating our business, including:

  • Service Processors: Secure platforms used for scheduling appointments, managing patient charts, or processing secure payments (e.g., Stripe, specialized dental software).
  • Analytics Partners: Google Analytics to help us understand how visitors interact with our website.
  • Legal Compliance: We may disclose information if required by law, subpoena, or to protect the safety, rights, and property of our practice, patients, or the public.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. When sensitive health or insurance data is collected, it is processed through encrypted, secure, and HIPAA-compliant forms.

Note: While we take reasonable steps to secure your personal information, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have control over your personal data. Depending on your location and applicable laws (such as the California Consumer Privacy Act – CCPA), you may have the following rights:

  • Opt-Out: You can opt-out of receiving promotional emails or text message reminders at any time by clicking “unsubscribe” or replying “STOP”.
  • Cookie Control: You can set your browser to refuse cookies or alert you when cookies are being sent.
  • Data Access & Deletion: You may request access to the personal information we hold about you or request that we delete your non-medical personal data.

6. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Livermore Dental Spa Livermore, CA

Email: LivermoreDentalSpaCA@gmail.com

Phone: +1 (925) 344-3993