Patient Information

It is easy to make an appointment for your initial examination and dental treatments. Call (925) 344-3993 to speak with a team member and you can download the New Patient Form by clicking below.

First Visit

Thank you for choosing Livermore Dental Spa! Our team looks forward to working with you, and we feel privileged to join you on your oral healthcare journey.

Before your first appointment, we welcome you to browse our website to learn more about the services and treatments we offer and what sets our dental practice apart from others. We also encourage you to read through this page to learn more about how to prepare and what you can expect at your first appointment with us.

What To Bring to Your First Appointment

To help our office staff complete your patient file, we ask that you bring the following documents and information to your first appointment:

• Identification
• Your dental health insurance identification card or policy if you would like us to bill your insurance on your behalf.
• New patient forms (available on our website or in our office to complete at the time of your appointment)
• Medical history and a list of your current medications and supplements

If you plan to fill out your new patient forms in our office at the time of your appointment, we recommend arriving for your appointment a few minutes earlier to ensure you have ample time to complete this paperwork.

Additionally, all patients who are under the age of 18 should be accompanied by a legal parent or guardian.

What To Expect During Your First Visit

During your first visit, we take special care to ensure you become thoroughly acquainted with our office and dental practice. We want you to feel comfortable with the care you are receiving and have all your questions answered.

During your first appointment, our dentists work to establish a solid baseline of your dental and general health, getting acquainted with your medical and dental records and examining your teeth and gums. We also talk with you about any past or present concerns you might have with your oral health and your current oral health goals so that we can set you up with an appropriate treatment plan designed to meet your dental care needs while helping you achieve your smile goals.

Depending on why you are visiting Livermore Dental Spa for the first time, the exact components of your appointment might vary. For example, appointments for a routine examination and cleaning differ from the first appointments needed for addressing specific concerns such as pain, periodontal disease or cosmetic treatments.

Regardless of the type of new patient appointment for which you are scheduled, our team ensures you are informed about what to expect and the next steps for your dental care.

Insurance

We accept all major PPO dental insurance plans, and we also offer financing solutions for those without insurance. If you are not sure about your coverage, feel free to give our office a call at (925) 344-3993 and we would be happy to find out for you. Some of the PPO insurances we are preferred providers for are:

Financing Options

Choose your Location

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Treat NowPay Laterwith Cherry &
Livermore Dental Spa, Dental Office of Dr. Peggy Chuang

APPLY

Buy Now. Pay Monthly. Let your money go further and take better control of your cash flow when you pay in smaller, more manageable monthly installments with Cherry.

Quick ApplicationFlexible Payment OptionsNo Hard Credit CheckHigh Approval Rate

APPLYCHERRY PATIENT PORTAL

How It WorksChoose from a range of monthly payment plans, with qualifying 0% APR options. Applying is simple and does not impact your credit score. If you're approved for financing, you can use your funds immediately. Manage your payment options using Cherry's self-serve patient portal.

Flexible Payments For Any BudgetUse the payment calculator to simulate what your monthly payments could look like.

Purchase Amount

These are examples only. 0% APR and other promotional rates subject to eligibility. Exact terms and APR depend on credit score and other factors. Not every practice that uses Cherry will offer the payment plan terms listed above.

$--.-- / month

Enter a purchase amount to see estimated payments

These are examples only. 0% APR and other promotional rates subject to eligibility. Exact terms and APR depend on credit score and other factors. Not every practice that uses Cherry will offer the payment plan terms listed above.

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TestimonialsDon’t just take our word for it! Here’s what other patients have to say about Cherry…

Bryana

“I was worried the application would take long, I would have paid on my credit card – but it only took a few minutes and I'm so happy I can split my payments up now!”

Alex

“Cherry was really easy to use and super fast. I can't wait to go back and try different services now that I can split my payments!”

Marie

“I used this on Monday and it was great. Low down payment and low monthly. You all should try it.”

Gabriel

“Cherry was great, one of the better lending companies I’ve ever used. Making payments was a lot easier and I appreciate that Cherry was willing to work with me.”

Alyssa

“Cherry is amazing!!! Now we can get everything done!!”

Cassie

“I’ve been putting off these treatments for a long time. I scheduled them all today using Cherry!”

Frequently Asked Questions

How long is my approval valid for?

Approvals are valid for 120 days. Once that time period expires, you are welcome to reapply.

Can I increase my approval amount?

If you are eligible for an increase, you may request this through the Cherry Patient Portal. Increased approval amount and decision are subject to eligibility. If you do not see the button to "request an increase," it means you are ineligible for an increase at this time.

Can I pay this off early?

Yes, Cherry does not have any prepayment penalties. If you have interest and pay off early, you’ll even avoid some of that interest.

Does my 0% APR offer expire?

No, if you’re eligible for a 0% APR offer, it doesn’t expire for the current approval. For example: If you were approved for a 6 month term with 0% APR, this promotion is valid until the end of term as long as you stay current with your payments.

How much is my down payment and when is it due?

Once you input your purchase price, you’ll be provided with the options you have for down payment. It is due when the practice confirms they will need the funds in order to move forward with your services. Remember to bring your bank issued debit or credit card* when you are ready for checkout.

*Making payments via Pre-Paid Debit Card or Credit Card will result in a 2.99% processing fee. There is no processing fee for making a down payment with a traditional Debit Card.

How are refunds handled?

To request a refund, please contact Livermore Dental Spa, Dental Office of Dr. Peggy Chuang directly.

We defer to the refund policies put in place by Livermore Dental Spa, Dental Office of Dr. Peggy Chuang and cannot initiate a refund without their approval.

Once Livermore Dental Spa, Dental Office of Dr. Peggy Chuang authorizes a refund we will deposit the refunded amount (full or partial) into your account. Your Cherry account status and loan balance are adjusted accordingly.

If a partial refund is issued, your loan amount will be adjusted to reflect your new remaining balance. If a refund is issued in full, any payments made on your loan will be returned to you.

Does Cherry report to the credit bureaus?

Yes, Cherry may report the status of our borrowers’ accounts to Equifax, one of the major credit bureaus.

Can missing payments on my account with Cherry hurt my credit?

Cherry is required to report all payment history to the credit bureaus. This means we may also report late payments, missed payments, or other deliquencies on your account to the credit bureaus.

Manage My PlanManage your payment plans inside the Cherry Patient Portal.

CHERRY PATIENT PORTAL

More Questions?

Visit our Help Center

Payment options through Cherry Technologies, Inc. are issued by the following lending partners: www.withcherry.com/lending-partners. See www.withcherry.com/terms for details. Iowa only: Borrowers are subject to Iowa state specific underwriting criteria. APR for all Iowa borrowers is capped at 20.99%.

Copyright © 2020-2025 Cherry Technologies Inc. NMLS #2061234, 2 Embarcadero Center, 8th Floor, San Francisco, CA 94111. Accessibility

CareCredit is here to help you pay for treatments and procedures your insurance does not cover. They offer No Interest* financing or low minimum monthly payment options so you can get what you want when you want it.

With three simple steps, including an instant approval process, it's easy to apply for Care Credit. After you're approved, you're free to use CareCredit to finance our services.

Now you don't have to worry about saving up for the procedures you want and need. With CareCredit, the decision's in your hands to get what you want, when you want it. For more information or to apply online, visit carecredit.com.

Please contact our office if you have any questions regarding dental insurance, payments or financing options that are currently available. We look forward to serving you!